Who we are
Effective Date: 05/13/2026
Our website address is https://mastersappliancerprlivonia.com.
Name: Muhammad Hassan 05/13/2026
Masters Appliance Rpr Livonia (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our appliance repair services in Livonia, Michigan, and surrounding areas.
By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect both personal and non-personal information from users in a variety of ways, including when you visit our website, fill out a form, request a service, or contact us.
a. Personal Information
We may collect personally identifiable information, including but not limited to:
- Full name
- Phone number
- Email address
- Service address (home or business location)
- Billing and payment details (if applicable)
b. Non-Personal Information
We may also collect non-personal identification information automatically, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited on our website
- Date and time of access
- Referring website URLs
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To schedule and provide appliance repair services
- To communicate with you regarding appointments, updates, or inquiries
- To improve our website functionality and customer experience
- To process transactions and payments
- To send promotional offers, updates, or service reminders (if you opt-in)
- To comply with legal obligations
We only collect information that is necessary for providing our services effectively.
3. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar tracking technologies to enhance user experience.
What Cookies Do:
- Help us understand user behavior on our website
- Remember user preferences
- Improve website performance
You can choose to disable cookies through your browser settings. However, doing so may affect certain functionalities of the website.
4. Sharing and Disclosure of Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties.
We may share your information in the following cases:
- With trusted service providers who assist in operating our business (e.g., payment processors, scheduling tools)
- When required by law or legal processes
- To protect our rights, property, or safety, or that of others
All third-party partners are obligated to keep your information secure and confidential.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Once the data is no longer required, it is securely deleted or anonymized.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your data
- The right to object to or restrict certain data processing
- The right to withdraw consent at any time
To exercise these rights, please contact us using the information provided below.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage users to read the privacy policies of any external websites they visit.
9. Children’s Privacy
Our services are intended for adults and are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.”
We encourage users to review this page periodically to stay informed about how we protect their information.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Masters Appliance Rpr Livonia
Livonia, Michigan
Phone: +923327227004
Email: mhassanseo32@gmail.com